Terms of Service
Last updated: May 6, 2026
1. Agreement to Terms
By accessing or using Umbra Ops ("Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Service.
2. Description of Service
Umbra Ops provides a device monitoring and management platform designed for security teams and managed service providers (MSPs). Our Service enables users to monitor device status, receive alerts, and manage multiple client accounts from a single dashboard.
3. User Accounts
When you create an account with us, you must:
- Provide accurate and complete information
- Maintain the security of your account credentials
- Promptly notify us of any unauthorized access
- Accept responsibility for all activities under your account
4. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose
- Attempt to gain unauthorized access to any part of the Service
- Interfere with or disrupt the Service or servers
- Transmit any malicious code or harmful content
- Resell or redistribute the Service without authorization
5. Intellectual Property
The Service and its original content, features, and functionality are owned by Umbra Ops and are protected by international copyright, trademark, and other intellectual property laws.
6. Limitation of Liability
To the maximum extent permitted by law, Umbra Ops shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Service. Our total liability shall not exceed the amount you paid us in the twelve months preceding the claim.
7. Service Availability
We strive to maintain high availability but do not guarantee uninterrupted access to the Service. We may modify, suspend, or discontinue the Service at any time with reasonable notice.
8. Changes to Terms
We reserve the right to modify these terms at any time. We will notify users of material changes via email or through the Service. Continued use after changes constitutes acceptance of the new terms.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law provisions.
10. Contact Us
If you have questions about these Terms of Service, please contact us through our LinkedIn page or website contact form.